at777's Privacy Policy
Your personal information is our highest priority — at777 protects your privacy through SSL encryption and strict data security practices.
Introduction & Purpose of This Policy
at777 (referred to herein as "we", "us", or "the platform") operates a safe and reliable online gaming environment for players in Bangladesh. This Privacy Policy ("Policy") explains how at777 collects, uses, stores, and protects your personal information.
By using our services, you are considered to have agreed to the terms described in this Policy. This Policy should be read together with the Terms & Conditions and the Responsible Gaming policy.
What Information We Collect
at777 may collect the following types of information to provide services and manage your account:
2.1 — Identity Information
Name, date of birth, nationality, and government-issued identification details. This information is required to verify your age and ensure responsible gaming.
2.2 — Contact Information
Email address, mobile number, and physical address. This information is used for account communication, transaction confirmations, and customer support.
2.3 — Financial Information
Payment method details, such as bKash, Nagad, Rocket, or Upay account information and bank transfer details. This information is used for transaction processing and fraud prevention.
2.4 — Technical Information
- IP address and device identifier information
- Browser type and version
- Operating system information
- Log data relating to usage patterns and time spent on the platform
- Information collected from cookies and similar tracking technologies
2.5 — Gaming Activity Information
Your gaming history, betting patterns, win/loss records, and preferred games on the platform. This information is used for responsible gaming monitoring and service improvement.
Purposes of Information Use
at777 uses the information collected about you for the following purposes:
- Account Management: Ensuring registration, login, and account security.
- Payment Processing: Completing deposit and withdrawal transactions and maintaining records.
- Customer Support: Maintaining effective communication with you and resolving issues.
- Age Verification: Confirming that the 21+ age requirement is met.
- Responsible Gaming: Identifying potentially problematic gaming behaviour and providing support when needed.
- Security & Fraud Prevention: Preventing unauthorized access, money laundering, and fraudulent activity.
- Service Improvement: Analyzing user experience to improve the quality of the platform.
- Legal Compliance: Adhering to applicable legal requirements.
Cookies & Tracking Technologies
at777 uses cookies and similar technologies on its website to improve your browsing experience and ensure the functionality of its services.
Essential Cookies
These cookies are essential for the core operation of the website. They are used for login sessions, security verification, and payment processing. Disabling these cookies will prevent the website from functioning properly.
Functional Cookies
These cookies are used to remember your language preferences, game settings, and other personalized choices. They make your experience smoother on each visit.
Analytics Cookies
These help us understand how users interact with our site. This information helps us improve our services and enhance the user experience. The data collected is generally analyzed in aggregate form.
Information Sharing with Third Parties
at777 never sells your personal information or transfers it to third parties for marketing purposes. However, information may be shared in certain limited circumstances:
Payment Service Providers
Necessary transaction information is shared with bKash, Nagad, Rocket, Upay, and associated banking institutions to complete deposit and withdrawal processes. This information is used solely for the purpose of completing transactions.
Game Software Providers
Minimum necessary information may be shared with game providers such as Pragmatic Play, Evolution Gaming, JILI, Spribe, and PG Soft to deliver services on the platform. These providers follow their own privacy policies.
Legal Requirements
Information may be disclosed to comply with court orders, lawful requests from government authorities, or applicable law. In such cases, we always share only the minimum information necessary.
Security & Fraud Prevention
Limited information may be shared with specialized security service providers to detect fraud and ensure cyber protection. This cooperation is always governed by confidentiality agreements.
Data Security Measures
To keep your information secure, at777 uses industry-leading security technologies and practices:
- SSL/TLS Encryption: All information transmitted between your browser and our servers is transferred in a fully encrypted state.
- Secure Data Storage: Stored personal information is kept in encrypted databases, and multiple layers of security are maintained to prevent unauthorized access.
- Access Controls: Only authorized personnel can access your information, and detailed logs of their access are maintained.
- Regular Security Reviews: Regular security audits are conducted to identify potential vulnerabilities.
- Two-Factor Authentication: Two-factor authentication is available to further strengthen account security.
Data Retention Period
at777 retains your personal information only for as long as necessary. Retention periods are determined based on the following factors:
- Your full profile and gaming history are retained for as long as your account remains active.
- Financial transaction records are retained for a defined period after account closure in accordance with legal and regulatory requirements.
- Certain log data may be retained for an extended period for fraud prevention and security purposes.
- Data removal obligations are fulfilled in accordance with applicable law.
Unnecessary personal information is deleted as quickly as possible upon a user's request, though this may not be possible where legal obligations apply.
Your Rights as a User
Every registered user at at777 has the following rights regarding their personal information:
Right to Access
You may request to know at any time what information we hold about you, how we use it, and with whom we share it.
Right to Rectification
If any information stored in your profile is incorrect or incomplete, you may request that it be corrected.
Right to Request Erasure
You may request that your personal information be deleted, provided this does not conflict with legal obligations or legitimate interests. Unnecessary information is deleted as quickly as possible after account closure.
Right to Opt Out of Marketing Communications
If you do not wish to receive promotional emails or notifications, you may unsubscribe at any time. This does not affect essential service-related communications.
To exercise these rights, please contact our support team. All requests will be processed as quickly as possible.
Protection of Minors' Information
at777 is a platform intended solely for individuals aged 21 and above. We do not knowingly collect or process any personal information from minors.
An age verification process is conducted at the time of registration. If a user is found to be under 21, their account is immediately closed and the information collected is deleted, except for any records required by law.
Changes to the Privacy Policy
at777 reserves the right to update this Privacy Policy from time to time. If any significant changes are made, users will be notified in the following ways:
- A notice will be displayed on the website.
- A summary of changes will be sent by email to registered users.
- The date of the most recent update will be noted at the top of this page.
If you continue to use the platform after a revised policy is published, you will be considered to have accepted the new policy. You are therefore advised to review this page periodically.
Contact for Privacy Matters
If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a concern, please contact us:
24 hours a day, 7 days a week — support available in Bengali and English
[email protected]
After receiving your privacy-related request, our team will respond as quickly as possible. All communications are handled confidentially.
For other legal documents, see: Terms & Conditions and Responsible Gaming Policy.